A little help for your journey.

App support & feedback

Tell us the app version, your iPhone and iOS version, what you expected to happen, and what happened instead. If you include a screenshot, hide private journey and account details first.

Please do not send passwords, sign-in codes, payment card details or API keys. We do not need your phone’s precise location to investigate most issues.

Ask for app support

Privacy & account deletion

Start with Privacy choices & account deletion for steps you can take in the app. If you cannot access your account or want to exercise a data right, contact us directly. We may need to verify ownership to protect your information.

Send a privacy request

A railway question?

For tickets, refunds, Delay Repay, passenger assistance, lost property or a problem at a station, contact the relevant train operator or ticket retailer. We operate the app, not the railway. For a time-sensitive platform change, follow station displays and railway staff.

Live train coverage currently covers National Rail services in Great Britain.

Company details

For complaints or legal correspondence, email really@dilligaf.fyi or write to the registered office above. Include “Train Track & Alarm” so we can identify the relevant service.